Everything You Need to Know

We get it — when it comes to peptides, questions are part of the process. Whether you’re just starting out or fine-tuning your regimen, it’s important to have reliable information you can trust. That’s why we’ve compiled answers to the most common questions we hear from customers across Canada and beyond.

From product quality and shipping policies to usage guidelines and safety info, this FAQ section is built to give you clarity and confidence. If you need more help or can’t find what you’re looking for, our support team is always ready to step in.

Frequently
Asked Questions

What are peptides, and how can they support my health and fitness goals? + -

Peptides are short chains of amino acids that act as signals in the body — telling your systems when and how to respond. They can stimulate natural processes like hormone production, tissue repair, fat metabolism, and more. In the context of fitness and wellness, peptides are used to speed up recovery, support lean muscle growth, improve sleep, reduce inflammation, and assist with fat loss. At Peptides Canada, we offer a focused selection of high-quality peptides designed to help you push further, recover faster, and feel better overall.

Are your peptides safe? + -

Safety and quality are non-negotiable at Peptides Canada. Our peptides are pharmaceutical grade, sourced from vetted manufacturers that follow GMP standards and conduct third-party lab testing to verify purity and sterility. While our products are designed to meet high safety standards, each user’s body is different. We always recommend consulting a qualified healthcare provider before starting any peptide regimen, especially if you’re managing health conditions or taking other medications.

What’s the best way to use peptides? + -

The ideal way to use peptides depends on the specific product, your goals, and how your body responds. Some peptides are administered subcutaneously, while others may be available in oral form. Timing, dose, and cycle length also matter when it comes to achieving results. For best outcomes, it’s smart to do your homework and, if possible, work with a medical professional familiar with peptide therapy. While we include general educational guidance on our product pages, personalized advice should always come from a qualified expert.

Do you ship outside of Canada? + -

Currently, we only ship within Canada. This allows us to maintain fast, reliable delivery and ensure full compliance with Canadian regulations. All orders are shipped from within the country, helping minimize delays and simplify your shopping experience. If we expand our shipping options in the future, we’ll be sure to let our customers know.

What payment methods are accepted? + -

Peptides Canada accepts Interac e-Transfer and Bitcoin (BTC) — two secure, private payment methods trusted across Canada. Clear, step-by-step instructions are provided during checkout. If you run into any issues or have questions during the process, our support team is ready to assist.

How is my privacy protected when ordering? + -

Your privacy matters to us. Every order from Peptides Canada is shipped in plain, unmarked packaging with no product names or branding visible on the outside. We also use secure, encrypted systems to protect your personal and payment information throughout your shopping experience.

Is there a minimum or maximum order size? + -

Nope. At Peptides Canada, you can order exactly what you need — whether that’s a single vial or a full cycle. We keep things flexible so you’re free to shop on your own terms.

How long does shipping take, and can I track my package? + -

Orders are typically processed within 2–3 business days. Once your package ships, you’ll receive tracking info by email so you can monitor delivery. Most customers receive their orders within 2–7 business days depending on location. We’ll keep you in the loop if there are any delays due to weather or volume.

Can I change or cancel my order after it’s placed? + -

If your order hasn’t been paid for yet, you’re welcome to cancel or make changes. Once payment is received and processing begins, we’re unable to modify the order due to how quickly our fulfillment moves. Please double-check your order details before submitting payment to avoid any issues.

What if I have an issue or question about my order? + -

We’re here for you. If anything’s unclear or something doesn’t seem right with your order, get in touch through our contact form or by email. Our support team is fast, responsive, and focused on making sure your experience is smooth from start to finish.

Are your peptides pharmaceutical grade? + -

Yes. All peptides sold by Peptides Canada meet strict pharmaceutical-grade standards. Our suppliers follow GMP-certified processes and conduct third-party lab testing to confirm every batch for purity and potency. Need proof? Just ask — we’re happy to share Certificates of Analysis (COAs) upon request.

Do I need a prescription to order from Peptides Canada? + -

No prescription is required to place an order with us. That said, we strongly encourage customers to seek professional guidance before using any peptide product. Responsible use is key, and a qualified healthcare provider can help ensure you’re on the right track for your goals.

How should I store my peptides? + -

Most peptides are shipped as a freeze-dried powder (lyophilized) and can be safely stored at room temperature until reconstituted. Once mixed with bacteriostatic water, they should be refrigerated at 2–8°C and used within the timeframe listed on the product page. Keep them sealed, out of direct sunlight, and away from heat for best results.

Do you offer dosing instructions or detailed protocols? + -

We provide basic educational guidance, but we don’t offer medical advice or specific dosing plans. Every person’s needs are different, and dosing should be tailored by a licensed professional. If you’re unsure where to start, consult a healthcare provider who specializes in performance, anti-aging, or functional medicine.

Still Have Questions? We’ve Got You.

We know that peptides can come with a learning curve, and we’re here to make things simple. Whether you’re unsure about which product fits your goals, how to use what you’ve ordered, or just want to clarify a detail about shipping or storage — our team is ready to help. We believe that clear answers lead to better results, and we’re committed to giving you both.

Our staff is knowledgeable, responsive, and based right here in Canada. No generic replies or automated responses — just straightforward help from people who understand peptides and care about your experience. If something’s on your mind, don’t hesitate to reach out. We’re here to guide you every step of the way.